Privacy policy
1. Important Information and Who We Are
[258 MERCHANDISE LIMITED] is the controller and responsible for your personal data (collectively referred to as “AJBXNG”, “we”, “us”, or “our” in this Privacy Statement.
If you have any questions or complaints about this Privacy Statement and/or how we process personal information, or would like to exercise any of the rights set forth above, please contact us at:
2. Modifications and Updates to this Privacy Statement
We keep our privacy policy under regular review. We reserve the right, at any time, to modify, alter, and/or update this Privacy Statement, and any such modifications, alterations, or updates will be effective upon our posting of the revised Privacy Statement. Your continued use of the Services following our posting of any revised Privacy Statement will constitute your acknowledgement of the amended Privacy Statement.
3. What Information Do We Collect?
We collect a variety of personal information from and about you through the Services, including:
- When you provide it to us directly;
- Automatically through logging and analytics tools, cookies, pixel tags, and as a result of your use of and access to the Services; and
- From third-party sources, including service providers such as Shopify, PayPal, and Google, and through your interactions with us on social media websites.
The different kinds of personal data that we may collect, use, store and transfer include:
- Identity Data including names, usernames, identifiers, marital status, title, DoB and gender;
- Contact Data including billing address, delivery address, email address and contact number;
- Financial Data including bank account and payment card details to process your order;
- Technical Data including IP address, login data, time zone;
- Profile Data including username, password, previous purchases, interests and preferences;
- Usage and Marketing Data including how you use our website and your communication and marketing preferences.
We do not collect any Special Categories of Personal Data about you. Nor do we collect any information about criminal convictions and offences.
When you are asked to provide information, you may decline to do so; but if you choose not to provide information that is necessary to provide any aspect of our Services or where we need to collect such personal data by law, we may not be able to perform the contract we have or are trying to enter with you. In this case, we may have to cancel the product or service you have with us.
Finally, we may collect data that is not identifiable to you or otherwise associated with you and is not personal information. To the extent this data is stored or associated with personal information, it will be treated as personal information when we use it; otherwise, the data is not subject to this policy.
Information Collected from You. We collect personal information from you when you provide it to us, including by entering it into website forms, placing orders, creating an account, or contacting us with questions or comments.
Information Collected Automatically. When you browse or use the Services, we utilize commonly-used logging and analytics tools, including Google Analytics, Klaviyo and Shopify’s analytics tools, to collect information about your device, the network used to access the Services, and information about your use of the Services.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Information Collected from Third Parties. We may receive personal information from third parties that we have engaged to provide services to us, including payment processors (such as PayPal), international fulfilment providers (such as Global-e), ecommerce platforms (such as Shopify), other vendors and service providers that provide services related to shipping, returns, customer support, fraud mitigation, and email marketing, as well as from third parties that provide web analytics and usage information to us (such as Google Analytics).
4. What we do with you information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you;
- Where it is necessary for our legitimate interests (and your interests and fundamental rights do not override these);
- Where we have to comply with a legal obligation.
We set out below a description of the ways we plan to use your personal data. In each of the cases we will be relying on one or more of the three grounds identified above.
- To register you as a new customer;
- To contact you regarding business operations such as, order status, fulfilment, improving services etc.;
- To enable you to participate in reviews, surveys, prize draws or competitions (as appropriate);
- To administer and protect our business and this website (including troubleshooting, data analysis, testing, support and maintenance);
- To deliver relevant website content and advertising to you;
- Email marketing and marketing by text message: With your permission, we may send you emails about our store, new products and other updates.
In addition, we may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
5. Third Party Services
Largely, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or AJBXNG. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
6. Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
7. Security
To protect your personal information, AJBXNG takes reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
8. Data Retention
We will retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. To determine the appropriate retention period, we consider the amount, nature and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, and the purposes for which we process the data.
9. Additional information
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may opt out of receiving marketing or other communications from us at any time through a given communications channel (such as email or telephone) by following the opt-out link or other unsubscribe instructions provided in any email message received or by contacting us as provided at the top of this Privacy Statement.
10. CPPA opt out
If you are browsing from California you have the option to opt out of data collection. Please follow the link here to find out more.